Terms & Conditions

These Terms & Conditions explain how our website and pharmacy services can be used. By using the My Pharmacy Cloud website or services, you agree to follow these terms.

Please read this information carefully before using our services.

Use of Our Website

Our website is provided to give general information about our pharmacy services and to allow patients to request prescriptions and access support.

You agree to use this website in a responsible and lawful manner.

Pharmacy Services

All pharmacy services are provided in line with NHS guidelines and professional standards.

Prescriptions can only be dispensed once approved by a GP or authorised healthcare provider.

Medical Information

Any information provided on this website is for general guidance only and does not replace professional medical advice.

Always speak to a pharmacist, GP, or healthcare professional about your medicines or health concerns.

Repeat Prescriptions

Repeat prescription requests are subject to GP approval and availability of medicines.

We cannot guarantee same-day supply for all prescriptions.

Delivery Service

Our delivery service is available to eligible patients only and may depend on location and circumstances.

Delivery times may vary based on prescription approval and stock availability.

Payments and Charges

Some services or products may require payment. Any charges will be clearly explained before you proceed.

All payments must be made using approved methods.

Limitation of Liability

We aim to provide accurate and up-to-date information, but we cannot guarantee that all website content will always be error-free.

My Pharmacy Cloud is not responsible for any loss or damage caused by misuse of the website or services.

Privacy and Data Protection

Your personal information is handled in line with our Privacy Policy and data protection laws.

We take appropriate steps to keep your information safe and secure.

Changes to These Terms

We may update these Terms & Conditions from time to time.

Please check this page regularly for any changes.

Contact Us

If you have any questions about these Terms & Conditions, please contact our pharmacy team.

We are happy to provide further information.