Delivery Information

My Pharmacy Cloud offers a convenient prescription delivery service to help eligible patients receive their medicines without visiting the pharmacy. This service is designed to support patients who may have difficulty collecting their prescriptions in person.

Our delivery service helps ensure that you receive your medicines safely, on time, and with minimal effort. We work closely with GP surgeries to collect your prescriptions and prepare your medicines before delivery.

How Does the Delivery Service Work?

Once your prescription has been approved by your GP surgery, our pharmacy team will prepare your medicines for delivery. We will then arrange for your prescription to be delivered to your home.

You will be informed when your delivery is scheduled so you know when to expect your medicines. Our aim is to make the process simple, reliable, and stress-free.

Who Is Eligible for Delivery?

Our prescription delivery service is available for eligible patients, including those who may find it difficult to visit the pharmacy in person.

This may include elderly patients, individuals with mobility issues, people with long-term health conditions, and housebound patients. Eligibility may depend on your location and personal circumstances.

Please contact our pharmacy team to check if you qualify for this service.

What Items Can Be Delivered?

We can deliver NHS prescriptions and approved repeat medications that have been authorised by your GP surgery.

Some items may not be suitable for delivery due to safety or storage requirements. Our team will advise you if any restrictions apply to your prescription.

Delivery Times

Delivery times may vary depending on prescription approval and availability of medicines. Most prescriptions are delivered within a few working days after being processed.

If there are any delays, our team will keep you informed.

Keeping Your Information Safe

Your personal and medical information is handled with strict confidentiality. We follow NHS guidelines to ensure your data is protected throughout the delivery process.

All medicines are packed securely to maintain safety and privacy.

Need Help with Delivery?

If you have any questions about our delivery service or would like to check your eligibility, please contact our pharmacy team.

We are always happy to help and provide further information.